These terms provide general guidance for use of the SueKay Tours and Travel Limited website and services. Final booking terms may vary depending on itinerary, suppliers, season and quotation.
Quotations
Prices and availability are subject to confirmation. A quotation is not a confirmed booking until deposit and supplier confirmation requirements are met.
Payments
Payment schedules, deposits and balances will be communicated during the booking process. Bank, card or mobile payment options may vary by booking.
Cancellations
Cancellation rules depend on suppliers, travel dates and services booked. SueKay will communicate applicable cancellation terms before confirmation.
Changes by Suppliers or Circumstances
Routes, accommodation, activities and transport may change because of weather, road conditions, park rules, safety concerns, supplier changes or events outside reasonable control. Where possible, SueKay will offer a suitable alternative of comparable value.
Travel Documents
Travelers are responsible for valid passports, visas, health requirements, insurance and personal travel documents unless otherwise agreed in writing.
Accessibility and Medical Requirements
Travellers are responsible for providing accurate information about mobility, access, medical or assistance needs that may affect the requested arrangements. SueKay will make reasonable efforts to verify suitable services but cannot guarantee that every destination, property or activity will be fully accessible. Suitability must be confirmed for the individual traveller before booking.
Travel Insurance
Comprehensive travel insurance is strongly recommended. Coverage should be appropriate for destination, activities, health, cancellation risk and personal circumstances.
Wildlife and Natural Conditions
Wildlife sightings, migration movement, weather, mountain views and marine conditions cannot be guaranteed. Images and itineraries describe the intended character of a journey, not a promise of specific natural events.
Liability
Many travel services are delivered by independent accommodation, transport, activity and park providers. Applicable responsibilities and limitations will be set out in the confirmed booking terms and supplier conditions.
Website Content
Website information is provided for general planning. SueKay may update routes, descriptions, pricing and services as needed.
Contact
Questions about these terms may be sent to info@suekaytours.com.
Last updated: 22 June 2026